Member Cancellation Rights & Requirements
A member may cancel this Agreement as permitted below and by applicable law:
Initial cancellation period: A member may cancel within five days of signing this Agreement, excluding weekends and holidays.
Death or permanent disability: The member—or the member’s legally appointed estate, conservator, or guardian—may cancel upon providing documentation reasonably satisfactory to VIV Athletic Club. For a permanent medical disability, documentation must include a statement from a licensed medical doctor (M.D.). VIV Athletic Club may also require an examination by a mutually agreed-upon medical doctor at VIV Athletic Club’s expense.
Relocation: A member may cancel upon relocating more than 25 miles from the member’s residence stated in this Agreement and from all VIV Athletic Club locations. Acceptable proof includes a signed lease or deed, utility bill, military orders, or newly issued driver’s license. VIV Athletic Club may charge a cancellation fee of $99, or $50 if more than half of the Agreement term has expired, where permitted by law.
Club closure or relocation: A member may cancel if VIV Athletic Club permanently ceases operations and does not provide a comparable facility within five miles, or relocates the facility more than five miles from the location identified in this Agreement.
Completion of the initial term: After completing all required installments under the initial term, a member continuing on a short-term or month-to-month basis may cancel in accordance with the notice requirements below.
Except where prohibited by law, the member must pay all outstanding dues and fees through the effective cancellation date, including declined payments, late fees, and any amounts properly due during a membership freeze.